Dear Mr McKay,
I am writing to advise you that our request to provide our broadband internet service has been rejected by BT.
The reason they have given is that your local telephone exchange has not been upgraded to support broadband services.
Please contact BT to check if there are plans to upgrade the exchange. We will be delighted to re-start the transfer process when broadband becomes available in your area.
Please accept our apologies for this delay and we thank you for your patience in this matter.
(my prospective broadband supplier).
What kind of place is this where you can’t get broadband in a built up area in November 2005?!