james mckay dot net

I clicked the “unsubscribe” link at the bottom of an e-newsletter from the kind of company that I tend to think of as being fairly reputable.

Admittedly, it was one of those companies that require you to register on their website before downloading their software, and demand all sorts of intrusive and unnecessary information such as what you had for breakfast and which football team you support. Don’t you just hate it when they do that?

The message said, “Thank you for unsubscribing. We will process your request within five working days.”

Five working days?!!

Excuse me, but it so happens that back in the dim and distant past I actually wrote an in-house e-newsletter program, and I know for a fact that it does not take five working days to unsubscribe someone’s e-mail address. In fact if it takes anywhere near five seconds, your architecture is completely wonky.

That part of the application is so easy to write that the kids that sell burgers at McDonald’s could do it. It’s a single SQL DELETE statement, that’s all.

This wasn’t the first time I’d unsubscribed from this particular newsletter either. Nor are they the only company that does something like this — another one said that it would take ten working days.

Sometimes I wonder if they do things like that so that your “unsubscribed” e-mail address can accidentallyonpurpose “slip through the cracks” when they consolidate their mailing lists with addresses from other departments or companies.

I thought there were laws against this kind of thing.

Is it any wonder that young people these days are eschewing e-mail in favour of IM and Facebook, when even reputable companies are acting in ways more befitting of spammers?

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Posted at 14:00 on 22 October 2007.
Tagged: programming

I’ve decided to call it a day with my Kinesis keyboard.

This hasn’t been an easy decision. The Kinesis Advantage is a very nice piece of hardware, and I actually quite like it. Once you get used to it, it is very comfortable to type with, though you need to use Dvorak or Colemak to make the most of it. However, there is one very important thing that I have never been able to get used to on it: programming.

I’ve tried it with qwerty, and with Dvorak, and more recently in the past couple of weeks with Colemak, but these haven’t made any difference. The fact remains that there are some keys which are rarely used in normal typing that are used very frequently in writing code. Keys such as the square and curly brackets, the backslash, plus, minus and equals, and the cursor keys. These are frustratingly awkwardly placed on the Kinesis, and I have never managed to get used to them.

Yes, I know that the keyboard is reprogrammable, but you would have to reprogram something else in their places, and that something else would just be as awkward.

A while ago, someone left a comment on my blog assuring me that I would get used to it and I just needed to bear with it. Well, I’ve now had it for eighteen months and I still haven’t got used to it. There comes a point when you just have to face the fact that something isn’t going anywhere and you need to throw in the towel.

Since programming is what earns me my daily bread, I just can’t carry on regardless.

I’m going back to the Microsoft Natural line of keyboards, which are a tried and trusted solution that I’ve always found very satisfactory. I’ve ordered myself a new Microsoft Natural Ergonomic 4000 keyboard, and I am expecting delivery on Wednesday. I first saw one earlier this year on a visit to a client and I was fairly impressed with it. The key beds are curved slightly to make it more ergonomic, though the effect is much more subtle than the Kinesis. And while the £30 price tag may sound a tad extravagant given that keyboards come pretty much free with computers these days anyway, it is a lot more reasonable than the £225 you spend on a Kinesis. Besides, I don’t like flat keyboards that don’t give you the separation between the hands.

I’m not sure whether I will settle for one of the alternative layouts in the end. I found them almost essential on the Kinesis, on which qwerty is particularly cumbersome, but on more conventional keyboards the difference seems much smaller to me, and probably not worth the effort involved in switching. I never managed to match my qwerty typing speed on Dvorak, and now that I’ve switched back over the past few days I’ve realised that I can manage quite a good rate on qwerty, though I haven’t actually measured it properly. There is also the Remote Desktop Problem — when you have to use other computers, alternative layouts tend to get in the way somewhat. Besides, I’ve expended far too much time and energy on this whole kettle of fish and I am rather disinclined to experiment any further now.

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Posted at 14:00 on 9 October 2007.
Tagged: typing

Our church is organising a communication and media master class on 19-20 October with Mal Fletcher. This is highly recommended for anyone who is interested in using media in a Christian context. Mal Fletcher is one of those guys who is pretty hip with using modern technology and Web 2.0 and so on to communicate. I gather that the last time he was here, he was getting everyone excited about blogging, podcasting and the like. Unfortunately I missed that particular meeting so I don’t know exactly what he said, but the feedback sounded pretty good. His websites, nextwaveonline.com and edges.tv, have a lot of interesting and effective articles, videos and documentaries on various social issues that affect us all these days.

I often think it would be particularly good to see churches making much more effective use of blogging in particular to communicate their message. Blogging has a much more personal, authentic feel to it than traditional websites, especially if comments are enabled so that visitors can feel part of the discussion. For some reason, blogs don’t seem to have a particularly high profile on most major ministries’ websites though.

(For anyone wanting to get into blogging in a Christian context, The Blogging Church by Brian Bailey and Terry Storch is a must-read.)

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Posted at 14:00 on 1 October 2007.
Tagged: faith