RSS feedYALU (Yet Another Laptop Update)
I’m beginning to think I ought to set up another category for this…
Just taken delivery of my laptop. It has had the motherboard repaired, but not the screen, which was also faulty, though not disastrously so. Ubuntu now boots up without complaining. I think I can live with that.
I had another high-blood-pressure conversation with Dell customer services this morning and I am still none the wiser as to whether I am going to be slapped with a bill for this or not. I specifically instructed them not to carry out any chargeable work until I have had an opportunity to have the parts concerned independently inspected, so if I am, I shall not be pleased.
Sometimes I feel sorry for the people who work in these call centres. They must get a lot of ear-bashing from irate customers like me. So if any of them are reading this, I just have this to say: please don’t take it personally.
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Posted at 13:29 on 25 September 2006.
Feel free to take a look round the site — if I
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